Frequently Asked Questions

Everything you need to know about our signature hand-woven bags.

What materials are NAGHEDI bags made of?

Our signature bags are meticulously hand-woven from state-of-the-art neoprene. This material is durable, lightweight, and easy to clean, making it perfect for everyday use.

How do I care for my neoprene bag?

Most of our bags are machine washable on a cold, gentle cycle with mild detergent. We recommend placing them in a mesh laundry bag and allowing them to air dry completely.

What is your shipping policy?

We offer standard and expedited shipping options. Orders are typically processed within 2-3 business days, and you will receive a tracking number via email once your package has shipped.

What is your return policy?

We accept returns of unused, unwashed merchandise with original tags attached within 30 days of purchase. Please note that certain sale items may be designated as final sale.

Do you ship internationally?

Yes, we ship to many countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location.

Are your bags handmade?

Yes, each NAGHEDI bag is individually hand-woven by skilled artisans. This manual process ensures that every piece is unique and meets our high standards of quality.